Users receive messages with winmail.dat attachments.

Technote (troubleshooting)
A message is sent from an external user. When the message is received by a Lotus Notes/Domino user, there is an attachment called winmail.dat.Most winmail.dat issues were resolved by enabling TNEFEnableConversion=1 on the Domino SMTP server, yet even with this parameter set, winmail.dat attachments are being received.
Users receive a winmail.dat attachment. The attachment cannot be opened.
This problem is caused when an Outlook/Exchange user sends a message to a Notes/Domino user in MS Rich Text format. If the attachment portion of the MIME contains Unicode, the problem will appear even with TNEFEnableConversion=1 set on the server.
Resolving the problem
This issue is fixed in Notes/Domino 8.5.1FP3.

Fix details: SPR# SAZR7V3ME6

Refer to the Upgrade Central site for details on upgrading Notes/Domino.

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